Fleet Complete and BigRoad Referral Program Terms


Effective Date:  January 1, 2021


1.  Eligibility and Participation

Complete Innovations Inc. (“we”, “us”, “Fleet Complete”, “Big Road” or the “Company”) is providing its customers (“Referrers” or “you”) the opportunity to refer their contacts (“Referrals”) and, subject to these Program Terms, receive a Reward (defined below) when their Referrals purchase the Fleet Complete system and/or solutions (the “Referral Program”). 


By participating in the Referral Program and submitting, or attempting to submit, a Referral for the Company’s consideration, you acknowledge and agree: (i) that you have read and understand these Program Terms; (ii) to be bound by these Program Terms; (iii) that Fleet Complete’s decisions are final and binding in all matters relating to this Referral Program; (iv) to be contacted by Fleet Complete concerning the Referral Program; (v) that you have all necessary rights and consents to submit the information you submit to us, and will, and (vi) that you will otherwise comply with all applicable federal, state, provincial and local laws, rules, guidance and regulations in connection with your participation in the Referral Program, including by disclosing the possibility that you will receive compensation for referring the Referral to Fleet Complete and/or recommending our products and services to the Referral.


Only existing customers of Fleet Complete, who are legal residents of the U.S. and Canada and 18 years of age or older at the time of submission are eligible to participate as Referrers. Only persons who are not currently and have not in the last twelve months been customers of Fleet Complete, who are legal residents of the U.S. and Canada and 18 years of age or older at the time of submission are eligible to participate as Referrals. Employees, officers, or directors of Fleet Complete, its parent companies, affiliates, subsidiaries, and their children, parents, spouse, and members of their household are ineligible to participate.


2.   How the Referral Program Works

Submission Period

The Referral Program begins January 1, 2021, at 12:01 a.m. E.T. and ends January 31, 2022, at 11:59 p.m. E.T. (the “Submission Period”).  Only Referrals submitted by the Referrer within the Submission Period (as determined by the Company’s clock) and in accordance with these Program Terms will be eligible to receive a Reward.


Referral Program Participation – Referral Submission

To participate in the Referral Program, visit and fill out the form at: www.welcometofleetcomplete.com/referral (the “Referral Form”) to submit your Referrals.  Eligible Referrers who are fully compliant with these Program Terms will receive a Reward for each qualified Referral.  All submissions become the exclusive property of Fleet Complete. Participants are responsible for any costs associated with participating in the Referral Program, including without limitation charges of online service providers or wireless carriers.


Qualified Referrals

A Referral will be considered qualified only if eligible, and all the following conditions are met: 

  • The Referral must:

    1. enter into a BigRoad Dashlink ELD product contract within six months of the submission of the Referral and remain active on the Company’s network for a minimum of 30 days, or

    2. enter into a Fleet Complete Fleet Tracker product contract within six months of the submission of the Referral and remain active on the Company’s network for a minimum of 90 days; and

  • the Referral must activate a minimum of 1 new subscriber on a new account; and

  • the Referral must not be an existing Fleet Complete customer.


Referrer acknowledges that not every Referral submitted will go on to procure a qualifying product from Fleet Complete.


To check the status of your Referrals, contact us at MarketingNA@fleetcomplete.com.


Referrers cannot refer themselves. Referrer may not create multiple or fake accounts or participate in the Referral Program using multiple or fake email addresses or identities.


Rewards for Qualified Referrals

For each qualified Referral activation by a Referral submitted within the Submission Period, the Referrer will receive a $20 electronic Amazon® gift card (the “Reward”), up to a maximum value of $1,000.00 [per Qualified Lead/ per Referrer throughout the Submission Period].


Rewards are provided “AS IS”, “AS AVAILABLE”, and without warranty of any kind, express or implied, including without limitation any implied warranty of merchantability or fitness for a particular purpose. Rewards will be accessible through a link sent via electronic mail to the address provided by the Referrer in the Referral submission.  Be sure to add MarketingNA@fleetcomplete.com to your "whitelist", "safe" or permitted e-mail sender list to ensure that your Rewards are not mistakenly blocked or mistaken for spam and filtered out of your inbox or discarded.


Any and all reward-related expenses, including without limitation, federal, state, provincial and local taxes and duties, are the sole responsibility of the Reward recipient. The Reward may not be transferred, substituted or redeemed for cash, except that Fleet Complete may substitute a reward of equal or greater value.


3.   Administration of the Referral Program

Fleet Complete reserves the right in its sole discretion to cancel or modify this Referral Program or void the submissions at issue, including without limitation if Fleet Complete determines, in its sole discretion, that there is any suspected or actual tampering with the Referral Program or if technical difficulties compromise the integrity of the Referral Program.


Fleet Complete is not responsible for incorrect or inaccurate transcription of submission information, or for any human error, technical malfunctions, lost/delayed data transmission, omission, interruption, deletion, defect, line failures of any telephone network, computer equipment, software, inability to access any website or online service, or any other error or malfunction, or late, lost, incomplete, illegible or misdirected submissions. Any attempt to deliberately damage the content or operation of this Referral Program is unlawful and subject to legal action. Fleet Complete is not responsible for any computer or human error which compromises the administration of the Referral Program. All federal, state, provincial and local laws and regulations apply. Void where prohibited or restricted by law.


Subject to any governmental approval that may be required, Fleet Complete reserves the right to, without prior notice and at any time, terminate the Referral Program, in whole or in part, or modify Referral Program in any way, should any factor interfere with its proper conduct as contemplated by these Program Terms. Fleet Complete reserves the right in its sole discretion, to cancel the Referral Program in its entirety, or only the online portion, if it becomes technically corrupted or because of non-authorized human intervention.


We reserve the right to modify these Program Terms, including the methods through which Rewards are earned, at any time, which modifications will take effect as of the effective date of the modified terms.   We further reserve the right to disqualify any Referrals at any time from participation in the Referral Program if he/she fails to comply with any of these Program Terms.


The Referral Program is provided by Fleet Complete, and is in no way sponsored, endorsed or administered by, or associated with, Amazon.com, Inc., Amazon.com Services LLC, or any affiliate or Amazon.com, Inc. or Amazon.com Services LLC (individually and collectively, “Amazon”). Participants provide their submission information to Fleet Complete and not to Amazon.

4.   Release

Participants agree (i) that Fleet Complete, its affiliates and its and its advertising or promotional agencies and their officers, directors, employees, agents and successors (collectively, “Fleet Complete Releasees”) will have no liability or responsibility and are hereby released from any liability or responsibility for any injuries, losses or damages of any kind resulting from the Referral Program or reward, and (ii) to indemnify, defend and hold harmless Fleet Complete Releasees from any claims, liability, damage, loss, injury or death to persons or property caused or claimed to be caused, in whole or in part, directly or indirectly, in connection with participation in this Referral Program (or any activity related thereto), including without limitation acceptance, possession, use or misuse of any reward.


By participating in the Referral Program, you expressly waive California Civil Code § 1542, or any other statute of similar import or effect, that otherwise may exclude unknown claims from this release, as follows: I acknowledge that I am familiar with the provisions of California Civil Code § 1542, which provides as follows: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”  I, being aware of the said code section, hereby expressly waive any rights I may have thereunder, as well as any other statute or common law principles of similar effect.


5.   Publicity

Participation in the Referral Program or acceptance of a Reward constitutes permission to use any Referrer’s first and last name, company name, BigRoad profile information, statements, biographical information, and city and state address for any and all promotional or advertising purposes in connection with the Referral Program, on a worldwide basis and in all forms of media without review, permission or further compensation of any amount or kind whatsoever, where permitted by law.


6.   Privacy

In order to participate in the Referral Program, the Referrer must submit all the information required within the Referral Form. All personal information collected in connection with the Referral Program is subject to Fleet Complete’s privacy policy at www.fleetcomplete.com/privacy-policy. In addition, information may be used by the Company to contact Referrals with regards to their participation in the Referral Program and to receive communications from the Company.  Where a Referrer provides personal information of Referrals to receive communications via the Referral Program, the provided information will be used by the Company for sending such communications, and the Referrer understands that the Company may send out additional related follow-up communications.


7.   General Terms

Entire Agreement:  These Program Terms serve as the participant’s agreement with Fleet Complete and reflect the entire understanding between participant and Fleet Complete concerning the Referral Program and the subject matter hereof. The invalidity or unenforceability of any provision of these Program Terms will not affect the validity or enforceability of any other provisions, which will remain in effect and will be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Fleet Complete’s failure to enforce any term of this agreement will not constitute a waiver of that term or any other term. No modification or waiver of the terms of this agreement shall be effective unless made in a writing signed by all parties.


Choice of Law:  This contract will be construed and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein (without regard to conflict of laws principles). The parties irrevocably submit all disputes arising out of or related to this contract to Ontario courts, judicial district of Toronto; including but not limited to the Competition Act of Canada.